Terms and Conditions

For Aaron Gleadow Recovery and Life Coaching

Welcome. These terms outline the mutual commitments that guide our coaching relationship. By engaging in services provided by Aaron Gleadow Recovery and Life Coaching, you agree to the following terms:

1. Coaching Services & Results

Coaching is a collaborative process. While Aaron provides expert guidance and recovery-focused strategies, outcomes depend on your personal engagement and follow-through. Results vary by individual.

Aaron does not offer therapy, medical services, or psychiatric care. His coaching is evidence-based, neuroscience-informed, and trauma-sensitive — meant to complement, not replace, clinical care.

2. Session Booking, Cancellation & No-Shows

  • Sessions must be booked at least 24 hours in advance.

  • You may reschedule with at least 24 hours’ notice using your Paperbell or Acuity client portal.

  • Missed sessions without notice (no-shows) are forfeited. Emergencies will be considered with respect and flexibility.

3. Refund Policy

  • Full refund (minus 10% processing) is available within 48 hours of purchase.

  • Beyond 48 hours, no refunds are offered. This ensures program integrity and client accountability.

  • Programs may be paused. All remaining sessions remain valid.

4. Client Safety

If Aaron reasonably believes you are at imminent risk of harm, he reserves the right to notify emergency services in your area. Coaching is not crisis intervention.

5. Payment Terms

Payment is due in full before sessions begin unless otherwise agreed. Delayed payments may pause services. Communication is key.

6. Confidentiality

All sessions are confidential. Information will only be shared with your consent or if required by law to prevent harm. Aaron provides a trusted, private space for your growth.

7. Client Responsibilities

You agree to show up with respect, integrity, and commitment. Disrespectful or threatening behavior may result in immediate termination of the coaching relationship without refund.

8. Respect Clause

Aaron reserves the right to discontinue service without refund in the event of harassment, abuse, or unsafe communication.

9. Website Usage Disclaimer

Use of this website does not establish a coach-client relationship. Booking a session through Paperbell constitutes formal engagement.

10. Agreement to Terms

By purchasing coaching services, you agree to these terms in full.